This Payment Policy governs all payments to and from a Highbet account. It forms part of the Terms and Conditions and applies to every player who uses Highbet services. In this policy, a deposit means funds added to your account and a withdrawal means funds requested for transfer to you. All payments are subject to applicable laws, licensing requirements, and Highbet internal controls.
Highbet supports a range of payment methods, including card payments, bank transfers, and electronic wallets. Availability may vary by jurisdiction and the status of your account. Highbet may require additional verification before a payment method becomes available for use.
Minimum deposit per transaction is €25. The maximum deposit per transaction depends on the method and may be up to €5,000. Some methods may apply higher or lower limits; the applicable limit will be shown at the time of the deposit. Deposits are typically credited to your Highbet account immediately upon successful authorization, or within a timeframe specified by the payment processor.
Minimum withdrawal per transaction is €25. The maximum withdrawal per transaction varies by method and may be up to €5,000. For certain methods or under specific circumstances, Higher limits may apply as disclosed at the time of withdrawal. Withdrawal requests are subject to processing by the designated payment processor and Highbet, and may require additional verification before approval. Processing times are contingent on the method used and compliance checks and can range from 24 to 72 hours after approval, excluding weekends and public holidays.
Highbet conducts Know Your Customer and Anti-Money Laundering checks on players and payment activity. You may be asked to provide identity verification documents (such as a government-issued ID) and proof of address before payments are processed or withdrawn. Funds may be on hold pending verification checks. Highbet reserves the right to suspend or reverse payments if any discrepancy or suspicious activity is detected and to report information to the relevant authorities as required by law.
Payments and withdrawals may be conducted in supported currencies. Highbet will disclose any processing fees or charges associated with a payment method prior to the transaction. If a currency conversion is required, the applicable exchange rate will be determined by the payment processor or Highbet at the time of the transaction and may include a margin. Users should review the most current terms before initiating a payment.
All payments are protected by Highbet’s security controls and the protections offered by the payment method. Highbet reserves the right to reject, suspend or reverse a payment if fraud, identity issues, or non-compliance with terms is suspected. If a payment is reversed by the payer or a chargeback is initiated, Highbet may take appropriate measures including withholding funds, terminating or restricting the account, or reporting the incident to the relevant authorities.
Underage gambling is strictly prohibited. Highbet promotes responsible gaming and provides tools for self-exclusion, limits, and cooling-off periods. Users must be at least 18 years old and comply with local age requirements where gambling is licensed.
For payment related disputes, users should contact Highbet support with details of the issue and any relevant transaction identifiers. Highbet will acknowledge the complaint and provide a written response within a defined timeframe. If the dispute remains unresolved, the matter may be referred to the appropriate licensing or regulatory authority in accordance with the applicable laws and the Terms and Conditions.
Highbet reserves the right to modify this Payment Policy at any time. When changes are made, a notice will be provided within the platform or through official communication channels. Continued use of Highbet services after notice constitutes acceptance of the revised policy.
Terms used in this policy shall have their ordinary meaning consistent with the Terms and Conditions. The policy is written to be accessible and enforceable under applicable law for players on the Highbet platform.