Highbet is committed to fair play and the integrity of all gaming and wagering activities on the Platform. This Fair Play Policy (the Policy) establishes the standards, rights, and obligations of players and Highbet to ensure fairness, transparency, and responsible conduct in all interactions with the Platform.
The Platform uses a digitally verifiable mechanism for determining game outcomes. All games operate on an independently audited Random Number Generator, and test reports are maintained by Highbet and may be inspected by regulators or provided to players upon reasonable written request. Routine third-party testing ensures accuracy and fairness of results across the portfolio of games.
Players may access wagering history, gaming history, and transaction history within their account. Highbet maintains complete and auditable records of bets, outcomes, and winnings to support accountability and dispute resolution. Where permissible, audit findings and summaries may be provided to players upon reasonable request and in accordance with applicable law.
Highbet promotes responsible gaming through user-controlled limits on deposits, wagers, and session length, as well as time-outs and self-exclusion options. Age verification, information resources, and access to support services are available to assist players in managing risk and recognizing problem gaming behavior. Players may request guidance or activation of protective features at any time.
Highbet processes personal data in compliance with applicable privacy laws. We use cookies to enhance functionality and user experience; players may manage cookie preferences in their browser settings or via the platform’s privacy controls. Our Privacy Policy contains details on data collection, usage, retention, and the rights of data subjects.
Highbet supports a range of payment methods. Deposits are credited to a player’s account promptly upon receipt, and withdrawals are processed in accordance with verification requirements and published processing times. Winnings are paid in full, subject to anti-fraud checks and regulatory obligations, and disbursements are made to the payment methods linked to the player’s account.
Questions or concerns regarding fairness should be directed to Highbet Support via the Help Center. We provide a defined escalation pathway to Compliance and, where necessary, to regulatory authorities in accordance with applicable law. Disputes are acknowledged and addressed within a reasonable timeframe and in a manner consistent with internal policies and external legal requirements.
Highbet operates under a valid gambling license and is subject to regulatory oversight. We implement robust internal controls, risk management, and governance aligned with the license and jurisdiction of operation. All activities, including data handling, payments, and game operations, comply with applicable laws and industry standards for fairness and consumer protection.
For requests related to audit records, wagering history, or other fairness disclosures, contact Highbet Support through the Help Center. Requests will be handled in accordance with applicable laws and internal policy timelines.